FAQ

HOW DO I KNOW MY ORDER HAS BEEN CONFIRMED?

Everythinghere10k.com.ng will send a confirmation mail for your order to the email address associated with your Everythinghere10.com.ng order. In this email you will be provided with a unique Order ID for your reference with our customer service team and a listing of the item/s you have ordered.

IS IT POSSIBLE TO ORDER A PRODUCT THAT IS OUT OF STOCK?

Unfortunately, we do not take special requests for products that are out of stock. Most importantly we like to keep our inventory fresh, so we rarely record stock-out. However we do have a wide assortment of product, so you would definitely find a similar style on Everyhinghere10k.com

RETURN POLICY?

If you have paid for the purchase in Cash or Bank Transfer, we will refund the full amount paid for the item(s) (excluding shipping fees) Bank Transfer. If you paid by Card, the Amount will be returned to the Card used.

PAY ON DELIVERY?

This gives you the privilege to see the product before making payment for them. However, if the item is rejected on delivery, a delivery fee to the location will still apply. Exceptions are given if the item has a factory defect or a wrong size/color was sent. Delivery fees vary with location.

Many of the cookies we use are only set if you are a registered WordPress.com user (so you don’t have to log in every time, for example), while others are set whenever you visit one of our websites, irrespective of whether you have an account.

REFUND POLICY?

We would grant refunds for purchases ONLY in cases whereby the item(s) delivered had a factory defect, or whereby a wrong item, wrong size or wrong color is delivered to you. Refund would be made within 10 business days. In cases whereby you return an item not in the above category, the invoiced amount of the item would serve as a store credit that would be used on your next purchase.

WHAT ARE THE AVAILABLE PAYMENT OPTIONS?

Everyhinghere10k.com encourages customers to pay online by Visa, MasterCard using the Debit/Credit Card options. Customers that have their Online Banking set up could also pay using the ONLINE BANKING option.

Everyhinghere10k.com.ng also offers a PAY ON DELIVERY option to its customers in the locations as specified our website and in line with our terms and conditions

WHAT IS THE ESTIMATED DELIVERY TIME?

Delivery takes approximately 2-3 working days for Lagos orders.

Delivery to other States will be made in 3-5 Working Days.

Delivery using the PAY ON DELIVERY option:

Delivery takes approximately 2-3 working days for Lagos orders from the time your order is confirmed. If you live in Lagos and place your order by 1 pm, the goods will be shipped out to you the next day. For all other states besides Lagos, delivery takes approximately 3-5 working days. You will receive an email confirmation once your order has been placed.

HOW DOES CASH ON DELIVERY WORK?

Add the items you wish to purchase to your Cart. Select the PAY ON DELIVERY option and complete your order. Shipping Fees apply.

HOW MAY I PAY FOR MY ORDER?

HOW MAY I PAY FOR MY ORDER?

Add the items you wish to purchase to your Cart. Select the payment option. You have the option to pay via Debit/Credit, Online Banking or Bank Transfer.

WHAT COUNTRY SIZES ARE YOU ADOPTING?

Sizes are basically the Standard UK, however, if you are more familiar with US or EURO sizes, you can go to the sizes section of our website to see the various conversions, or simply click on a size on the item and the USA and EURO equivalents would be shown

I AM SEARCHING FOR SPECIFIC ITEM ON YOUR WEBSITE, HOW DO I SEE THEM?

Everyhinghere10k.com webpage is arranged in such a way to enable easy finding of your preferred item based on colour, style and size.

I HAVE ADDITIONAL QUESTION?

For any other questions or concerns not listed in our FAQ, please email us at support@everythinghere10k.com or call +234 703 403 0265. Thank you!

WHAT ARE COOKIES?

Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).

Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.

HOW WE USE COOKIES?

We use cookies for a number of different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example).

Many of the cookies we use are only set if you are a registered Everythinghere10k.com.ng  user (so you don’t have to log in every time, for example), while others are set whenever you visit one of our websites, irrespective of whether you have an account.

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